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Credit Controllers

On September 19, 2016, Posted by , In Credit Control, With Comments Off on Credit Controllers

It is also the responsibility of a Credit Controller to manage debt recovery, which if a client has paid late or missed payments could involve stopping the supply of goods and services or undertaking legal action, at worst dealing with bankrupt businesses to negotiate recovery of funds.

It is vital that a Credit Controller builds and maintains close links with all customers, to ensure smooth running of accounts and encourage timely recovery of payments.

Typical Credit Controller duties and responsibilities

A Credit Controller will be expected to perform any of the following tasks:

◾ Checking customer’s credit ratings with banks
◾ Timely and effective collection of all debts and customers payments
◾ Negotiating any re-payment plans
◾ Maintaining contact with clients to ensure invoices are clear for payment
◾ Resolving queries both internally and externally around outstanding invoices
◾ Posting and allocating daily receipts to accounting systems
◾ Providing accounts information to internal departments

Person Specification

Typical qualities of a successful Credit Controller include:

◾ Ability to establish and maintain good client relationships, both internally and externally at all levels
◾ Ability to reconcile complex accounts and have excellent attention to detail
◾ Competence in Microsoft Office products, XL and accounting software programmes
◾ Prior experience with systems including invoice discounting
◾ Calm, confident manner to handle potentially uncomfortable conversations

If you are looking to outsource your credit control or sales ledger elements, please contact us.

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